Terms of Service

Last updated: April 2026

Use of the service

arriveON provides transit directions and information for newcomers to Ontario. The app is provided "as is" and is intended to assist — not replace — official transit information. Always check with the transit agency (TTC, GO, MiWay, etc.) for the latest schedules and fares.

Accuracy disclaimer

Transit data is sourced from third-party agencies and may not always be current. We are not responsible for missed trips, fare changes, service disruptions, or any losses resulting from reliance on the information shown.

Account responsibilities

You are responsible for keeping your password secure. Don't share your account. Notify us at support@arriveon.ca of any unauthorized use.

Acceptable use

Don't reverse-engineer, scrape, or abuse the service. Don't use it for unlawful purposes.

Termination

We may suspend accounts that violate these terms. You may delete your account at any time from the Profile screen.

Governing law

These terms are governed by the laws of Ontario, Canada.

Contact

Questions? Email support@arriveon.ca.

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Welcome to Ontario

arriveON helps anyone new to Ontario get from the airport to their destination — clearly, step by step.